Thank you for choosing Santhanam Packagings Pvt.Ltd. We aim to provide high-quality packaging products and exceptional customer service. If you are not entirely satisfied with your purchase, we are here to help.

1. Returns

We accept returns on eligible products within 10 days of the purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. You must also provide proof of purchase, such as a receipt or order confirmation.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original method of payment within 5 days.

Please note that shipping and handling fees are non-refundable, and you will be responsible for the return shipping costs unless the return is due to our error or a defective product.

3. Exchanges

If you need to exchange an item for the same product or a different size/color, please contact us to arrange the exchange process. Exchanges are subject to product availability.

4. Damaged or Defective Items

In the rare event that you receive a damaged or defective item, please contact us immediately with details and photos of the issue. We will work with you to resolve the issue promptly, either by providing a replacement or issuing a refund.

5. Non-Returnable Items

Certain items are non-returnable for hygiene and safety reasons or due to their nature. These may include customized or personalized products, perishable goods, and clearance items. Please check the product description or contact us for clarification before making a purchase.

6. How to Initiate a Return

To initiate a return, please contact our customer service team at enquiry@santhanampackagings.com or +91 9489951708 with your order number and reason for return. Our team will provide you with further instructions and assist you throughout the return process.

7. Contact Us

If you have any questions or concerns about our Refund and Returns Policy, please contact us at enquiry@santhanampackagings.com. We are here to ensure your satisfaction and make your shopping experience with Santhanam Packagings Pvt.Ltd a positive one.

Thank you for choosing Santhanam Packagings Pvt.Ltd!